The Clymb Reviews

I had used The Clymb twice before for adventure trips and had no problem - great itinerary, price and local guides. But I just heard, like others, my upcoming trip for September had been cancelled by the local operator due to non-payment by The Clymb. I'm out significant $. I hope they pay the operator so that the trip takes place; otherwise, I hate to have to take legal action to attempt to get my $ back.

Posting again about my Peru trip they haven't paid the tour operator for...

They have had a week and they just keep sending me emails with empty apologies, excuses and little else. They offered a refund, and despite sending them my phone number, they just keep emailing back with apologies and asking if I want a refund.

If you're dealing with the same issue, please file a complaint through the BBB and the FTC.I purchased an adventure trip through them that is supposed to leave in 2 weeks. I learned today they haven't paid the tour operator and now I have no services unless I pay for everything myself.

The Clymb's phones go directly to voicemail and so far they haven't responded to any emails.

Avoid at all costs! I am supposed to go Peru through the Clymb Adventures in 4 weeks and was informed by the local travel agent that the Clymb never paid them. They basically stole $4000 from me. All my phone calls go to voice mail. I see several other postings just like mine - looks like they are using this money to stay in business.

I booked a trip to Norway with them and they called to say the trip had been canceled because not enough people had signed up. They sent me a follow-up email saying that my refund would be processed in 10-15 days. I thought that was a long waiting period to get my $4,500 back, but I was nice about it. It has been a MONTH and I still have not received it. I have called and emailed and they just say over and over that they will send an "urgent" message to the right department. I had to file a dispute through my credit card company and the time I have wasted on this is infuriating! We have used The Clymb previously and have always been happy, but we will never use them again.

I don't care how good the prices are if they ship via a dinosaur - something called UPS sure post. You're sure not to know where the hell it is or when it's getting to you, neither does UPS. Never again.

I found some Mizuno shoes on The Clymb recently and they were over 50 percent off, so I bought them. I have had the older version of the same shoe for a long time, so I needed a new pair, and I knew which size. If you don't know your shoe size, I would recommend going to a store to try the shoes on before ordering from The Clymb since they may run out of the correct size for you if you order the wrong size and then try to exchange shoes. Their sales do not last long, so you kind of have to snatch up the sales that you find, because they have limited quantities. However, if you are looking for great deals on expensive outdoor/athletic wear, this is the place to look. My order took from The Clymb took only 2 days to ship and then it took 4 business days to get to my house. It isn't the fastest shipping, but it was free because of a deal that they had when I ordered. I was totally satisfied when I got them. The Clymb had also added a couple of coupons and samples of a variety of things in the shipment, which was a pleasant surprise. If I need to order some outdoor gear, then I will probably use The Clymb again. I recommend buying from The Clymb if you like deals and you don't mind spending a while looking.

Only wore 2 week and toe started to separate. Now I have to deal with sending them back and choosing another pair from oyshous e.com

Great high end outdoor gear as well adventure trips. Check it out!

One of my absolute favorite websites to shop! Great selection of products, super customer care. Highly recommend.

Love theclymb.com. I have always had great experiences with them. They offer some of the best deals out there for outdoor and active gear and clothing. There have been no issues with any of the many orders I've placed and they even offer a discount off of an order if it is going to be later than expected.